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End user instructions to install Mobility Print for Apple macOS

The above video gives general instructions to provide familiarisation of the process required to print, specific instructions can be found below.

Prerequisites

  • Apple macOS (Yosemite or later)
  • Desktop Services account for authentication 
  • eduroam or UniOfCam wireless network connection 
  • Common Balance credit (Local Balance credit isn't supported by Mobility Print, for Local Balance, DS-Print for desktops and laptops should be used)

How To Add A Printer And Print
Important: Make sure your Apple Mac is connected to either eduroam or UniOfCam wireless network.

  1. Navigate to System Preferences > Printers and Scanners.
  2. Click the "Plus" icon under the Printers List.
  3. The Add dialogue is displayed. This dialogue displays a list of all of the discovered printers on the network.
  4. Select DS-Print_FindMe.
  5. The Name and Location, and Use is displayed.
  6. Check that Use is set to Secure AirPrint.
  7. If Secure AirPrint is not displayed:
    1. Close the Add dialogue.
    2. Disconnect from the network.
    3. Reconnect to the network.
    4. Try again. If you still cannot see Secure AirPrint, contact DS-Print.
  8. Click Add.
  9. Print your document. When prompted enter your CRSid and University password.
  10. At any supported MFD login to release your print job.

Note:
If you enter the wrong authentication details, macOS devices do not show any warning message; your job will not print. If your job doesn’t print, check the Print Queue dialogue. If the print job is there and has the message Held for authentication, click the retry icon; then re-enter your login details.

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