skip to primary navigationskip to content
 

Institutional Apple Purchases

Institutional Purchases

Information for Institutional purchasing and general info can be found on https://www.hecontracts.co.uk

Purchasing through the Higher Education Contract will also give you a discounted price and includes a 3 year warranty by default. XMA provide a 4 year warranty as standard. Academia have made available an extended warranty (to make it to 4 or 5 years warranty cover) for an additional £11.99/19.99 (ex VAT). 

The following companies were awarded the contract:

 

Warranty Repair Contact Details

In the first year you can contact either Apple or your reseller for warranty related repairs. In subsequent years please see below for contact details for extended-warranty related issues:

 

If you require any more information, please email .

Apple support Twitter feed

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

View all news