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Joining the Scheme

Anybody who supports other users and solves their IT problems for at least part of their normal work may apply to become a member of the scheme. If the request is approved a formal invitation will be issued.

Some new members of staff will find that an invitation is emailed to them shortly after appointment. However, this is only likely to happen if UIS has been informed about them.

Others should contact the IT Community Development Managers at techlink-admin@ucs.cam.ac.uk for more information, and give reasons for wishing to apply (it may save time to mention whether there is someone, such as a line manager or administrative officer, who can provide confirmation of status). It is also much appreciated if notification of changes or temination of appointment is sent to the same address.

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

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