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Joining the Scheme

Anybody who supports other users and solves their IT problems for at least part of their normal work may apply to become a member of the scheme. If the request is approved a formal invitation will be issued.

Some new members of staff will find that an invitation is emailed to them shortly after appointment. However, this is only likely to happen if UIS has been informed about them.

Others should contact the IT Community Development Managers at techlink-admin@ucs.cam.ac.uk for more information, and give reasons for wishing to apply (it may save time to mention whether there is someone, such as a line manager or administrative officer, who can provide confirmation of status). It is also much appreciated if notification of changes or temination of appointment is sent to the same address.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks