skip to content

IT Help and Support

University Information Services
 

The transition from Mailman to Sympa is underway

As of 20 April 2021, UIS is starting to transition all University mailing lists from Mailman to SympaMailing list owners are invited to opt-in to have their lists migrated early. You can add a Mailman list to the Sympa migration queue in the Mailman web interface by selecting the list(s) and clicking the Queue Mailman lists for Early Adopter migration to Sympa button.

If you are seeking to create a new University mailing list, you may prefer to opt to use Sympa now to avoid having the list migrated when Mailman is decommissioned during the Long Vacation in 2021.

It is not necessary to use a Cambridge email address to receive messages sent to a Cambridge list, but it is necessary to have a Raven account to be involved in the running of the mailing list. This means that only current staff and students of Cambridge University can be involved in managing a list.

Becoming a list member and using a list

  • If you wish to be added to the membership of a mailing list you may be able to subscribe yourself, or you may need to email the list managers (see Subscribing to a list in Information for list members).
  • If you want to send a message to the list, then you should send the message to the list name, e.g. soc-cuxs@lists.cam.ac.uk. If you are replying to an existing message and only want to reply to the sender, be careful not to reply to the whole list by mistake.
  • If you start to receive junk mail via the list, don't respond to it, just delete it from your mailbox.

Setting up a mailing list

  • Read Further information about UIS-managed mailing lists.
  • See if there is already a list set up. You can do this using the lists system, or you can ask in your Department, College or University Society. Lists that are intended for academic use are usually organised by a department. Those that are for use in a College are usually run by the College Office or the College Computer Officer. University Society lists are usually run by the officers of the Society.
  • If you find that no list exists, you need to think of a name for your list. In the case of a Society, the name will usually include the usual abbreviation for the Society, e.g. the Cambridge University Xylophone Society, otherwise known as CUXS, would have the mail list soc-cuxs@lists.cam.ac.uk.
  • Consider your policy on what the mailing list is to be used for.
  • Decide who is going to manage the list; the recommendation is to have more than one manager for each list.
  • Decide if you will also need moderators, and if so who the moderators are to be.
  • Consider your policy on who is allowed to mail to the list. While it is tempting to feel that everyone who wants to should be able to join in discussion, you may soon find your list has fallen victim to junk mail and you will need to secure the list until the problem dies down.
  • Complete the application form.

Managing and moderating a list

You have several responsibilities as a mailing list manager:

  • setting up and maintaining the options that affect the operation of the list, for example if your list starts to receive a lot of junk mail, you may need to change the status of the list until the problem ceases.
  • depending on the list configuration, possibly subscribing and unsubscribing list members and moderating messages posted to the list (if you need to do this it is best if you do it in a timely fashion)
  • ensuring that the use of the mailing list does not contravene any law, any University regulation or policy relating to the use of computing facilities, or the JANET acceptable use policy

When you leave the University

  • If you are a member of a list or lists, unsubscribe (remove yourself) from all the lists of which you are a member.
  • If you are a manager or moderator of a mailing list, you should hand over your responsibilities to your successor and remove yourself from the list.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...