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How can I add (or remove) a single address?

Adding or removing a single address is just a special case of "Mass" subscription or removal.

  • To add a single user select Membership Management then Mass Subscription and enter the email address. Check whether the options are correct then select Submit your changes
  • To remove a single user select Membership Management then Mass Removals and enter the email address. Check whether the options are correct then select Submit your changes


Last checked: July 2016

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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