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If you have a cantab.net account then you can import your mail from Hermes to your cantab.net account. Log in to your cantab.net account and go to Options -> Import External Email. Migrations take a while so, if you are leaving the University, be sure to queue up your folders at least a week before your account here expires.

If you can't do this, or don't wish to, then in general you can move email from your Hermes account to another mail account by setting up both accounts within an email program such as Thunderbird or Outlook. Once you have access to both accounts, you can simply (depending on the email program) drag and drop, or copy, emails from your old account to your new one. You could also drag the email down to a local folder on your computer and then back up to a new mail account once you have it set up. More detailed instructions for saving/archiving your email to your own computer are available for:

Another option is to forward the messages you want to keep to your new account. However with many email programs the messages you forward will appear to come from you rather than the original sender.

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...