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If you have a cantab.net account then you can import your mail from Hermes to your cantab.net account. Log in to your cantab.net account and go to Options -> Import External Email. Migrations take a while so, if you are leaving the University, be sure to queue up your folders at least a week before your account here expires.

If you can't do this, or don't wish to, then in general you can move email from your Hermes account to another mail account by setting up both accounts within an email program such as Thunderbird or Outlook. Once you have access to both accounts, you can simply (depending on the email program) drag and drop, or copy, emails from your old account to your new one. You could also drag the email down to a local folder on your computer and then back up to a new mail account once you have it set up. More detailed instructions for saving/archiving your email to your own computer are available for:

Another option is to forward the messages you want to keep to your new account. However with many email programs the messages you forward will appear to come from you rather than the original sender.

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Latest news

Obsolete media formats will be removed from the Streaming Media Service on 24 June

17 June 2021

We need to delete old , unsupported media file s from the University’s Streaming Media Service (SMS ) because the system is approaching its max i m um stor a ge capacity . The o riginal high -quality ‘master’ copies will be retained. D eleting old files will allow adequate space for users to add new uploads and ensure the service continues to run smoothly.

Panopto planned maintenance: Saturday 26 June 2021

15 June 2021

Panopto will be undergoing an upgrade from 22:00 on Saturday 26 June until approximately 02:00 on Sunday 27 June and will be unavailable. During this downtime, you won’t be able to access recordings and any attempt to upload content will result in a "Server unable to connect" message. You may also notice an impact on...

Change to IP addresses associated with Raven from 16 June 2021

2 June 2021

The IP addresses associated with raven.cam.ac.uk will be changing on or soon after Wednesday 16 June. This change should be invisible to and have no impact on users, but IT staff who maintain firewall rules that use IP-based filtering to allow access to Raven will need to update their configuration. In addition to the...