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Hermes Webmail - access problems

If you are having access problems with Hermes Webmail, for example:

  • can't log in
  • can log in but can't open messages
  • can open messages but can't reply
  • unable to type in the To: or Subject: field of a new message or the Contacts box

... then clear the cache on the browser that you are using. How to do this depends on your brower, but is generally found under Preferences or Settings. Most browsers have inline help if you require it – search for "clear cache". Alternatively, we have a screencast that covers some popular browsers: 

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Urgent maintenance to increase VPN capacity 07:00-08:00 Thu 26 March

Mar 25, 2020

We are performing urgent maintenance to the remote access system between 07:00 and 08:00 tomorrow morning (Thursday 26 March) in order to increase its capacity.

Beware phishing scams: criminals are exploiting the COVID-19 crisis

Mar 23, 2020

The National Cyber Security Centre (NCSC) is urging people to stay vigilant and follow online safety advice as criminals are exploiting the COVID-19 crisis online.

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