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Hermes Webmail - access problems

If you are having access problems with Hermes Webmail, for example:

  • can't log in
  • can log in but can't open messages
  • can open messages but can't reply
  • unable to type in the To: or Subject: field of a new message or the Contacts box

... then clear the cache on the browser that you are using. How to do this depends on your brower, but is generally found under Preferences or Settings. Most browsers have inline help if you require it – search for "clear cache". Alternatively, we have a screencast that covers some popular browsers: 

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Wireless service maintenance on 13 and 19 November

Nov 12, 2019

The Wireless Service will be subject to interruption between 07:30 and 09:00 on Wednesday 13 and Tuesday 19 November while we carry out essential maintenance.

Windows 7 end-of-life countdown: 2 months to go

Nov 01, 2019

There are only 2 months left until Windows 7 reaches end of life, after which Microsoft will no longer supply security updates and bug fixes for the operating system.

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