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Hermes Webmail - access problems

If you are having access problems with Hermes Webmail, for example:

  • can't log in
  • can log in but can't open messages
  • can open messages but can't reply
  • unable to type in the To: or Subject: field of a new message or the Contacts box

... then clear the cache on the browser that you are using. How to do this depends on your brower, but is generally found under Preferences or Settings. Most browsers have inline help if you require it – search for "clear cache". Alternatively, we have a screencast that covers some popular browsers: 

UIS Service Desk


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UIS Service Status

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RSS Feed Latest news

Moodle upgrade on Tuesday 23 July

Jul 16, 2019

Moodle, the University's virtual learning environment, will be upgraded on Tuesday 23 July between 07:00 and 12:00. The service will be unavailable during this period.

Migration of centrally managed rooms from Micad to Booker on 29 July

Jul 12, 2019

We'll be migrating bookings of centrally managed lecture rooms from Micad to Booker on 29 July. Estate Management will retire the room booking module of Micad at the end of this year.

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