skip to primary navigationskip to content
 

Logging in to Hermes webmail – which password shall I use?

This applies only to webmail access to Hermes, not to access via an email client, where you will always need to use your UIS Password (or your individual Hermes password, if you still have one).
  • If you have already logged into Raven in your current browser session, you will not have to log in again to use Hermes webmail. 
  • If you have not already logged into Raven, use your UIS Password if you have one or, if you still use separate passwords for Raven and Hermes, you can choose whether to use your Hermes or Raven password on the webmail login page.

Security considerations

We encourage all Hermes users to think about the following, whether or not they routinely use webmail:

  • If you still use a separate Raven password to log in to Hermes webmail, is it as secure as your Hermes password? If not, please change your password at the earliest opportunity and ensure that no one else knows what it is.

  • If you normally use an email client (e.g. Thunderbird, Outlook, Apple Mail etc.), and rarely or never use webmail other than for managing your Hermes account (e.g. inserting a vacation message, checking your disc use, etc.), you may prefer to disable Raven login to your account. 

    Note: you can only do this using the old Hermes Webmail interface. To disable Raven login using the old Hermes Webmail, log in to https://old-webmail.hermes.cam.ac.uk/, select Manage, then Preferences then disable Enable Raven logins.

 

See also:

Passwords on UIS accounts

 

Last updated: August 2016

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

View all news