IT Help and Support
University Information Services
All current staff of the University may have an email account on the UIS mail system, Hermes. Your College or Department may arrange for your UIS accounts to be created before your arrival. If this is the case then you can collect the passwords for your accounts. Otherwise you may apply for an email account.
Some departments run their own mail servers and, in certain cases, it may be more appropriate for staff to have accounts on a departmental system.
Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223) 463085 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Latest news
VPN essential maintenance 08:00–09:00 Sunday 5 April
Apr 02, 2020We will be carrying out essential maintenance on the University's VPN service between 08:00–09:00 on Sunday 5 April.
Microsoft Windows vulnerability announced: how to protect yourself
Mar 31, 2020Microsoft has announced a serious vulnerability in all versions of Windows. Find out the steps you can take to protect your machine and your data.
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