IT Help & Support
All current staff of the University may have an email account on the UIS mail system, Hermes. Your College or Department may arrange for your UIS accounts to be created before your arrival. If this is the case then you can collect the passwords for your accounts. Otherwise you may apply for an email account.
Some departments run their own mail servers and, in certain cases, it may be more appropriate for staff to have accounts on a departmental system.
Service status line: (01223) 463085
Sign up for SMS/email status alerts
UIS Service Desk
General support queries
service-desk@uis.cam.ac.uk (01223 7) 62999
UAS Service Desk
Administrative staff queries
servicedesk@uis.cam.ac.uk (01223 3) 32999
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