IT Help and Support
University Information Services
All current staff of the University may have an email account on the UIS mail system, Hermes. Your College or Department may arrange for your UIS accounts to be created before your arrival. If this is the case then you can collect the passwords for your accounts. Otherwise you may apply for an email account.
Some departments run their own mail servers and, in certain cases, it may be more appropriate for staff to have accounts on a departmental system.
UIS Service Desk
General support queries
service-desk@uis.cam.ac.uk
(01223 7) 62999
UAS Service Desk
Administrative staff queries
servicedesk@uis.cam.ac.uk (01223 3) 32999
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Service status line: (01223) 463085
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Latest news
Lecture capture cloud maintenance: Saturday 22 June
Jun 14, 2019Panopto will be upgrading its cloud service on Saturday 22 June from 19:00 until approximately 22:00. Users will not be able to access or upload lecture capture recordings during this downtime.
We'll be implementing a significant migration of the University Wireless Service to a new underlying operating system and controller platform in a carefully phased roll-out over the next 4 weeks.
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