IT Help and Support
University Information Services
All current staff of the University may have an email account on the UIS mail system, Hermes. Your College or Department may arrange for your UIS accounts to be created before your arrival. If this is the case then you can collect the passwords for your accounts. Otherwise you may apply for an email account.
Some departments run their own mail servers and, in certain cases, it may be more appropriate for staff to have accounts on a departmental system.
UIS Service Desk
General support queries
service-desk@uis.cam.ac.uk
(01223 7) 62999
UAS Service Desk
Administrative staff queries
servicedesk@uis.cam.ac.uk (01223 3) 32999
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Service status line: (01223) 463085
Sign up for SMS/email status alerts
Latest news
University Adobe licences will expire 19 March
Feb 22, 2019Wi-Fi gets a boost at the Sidgwick Site
Feb 08, 2019We've updated and expanded the Wi-Fi service at Sidgwick Site, increasing capacity and speed in lecture theatres, as well as adding outdoor coverage for the first time.
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