IT Help and Support
University Information Services
All current staff of the University may have an email account on the UIS mail system, Hermes. Your College or Department may arrange for your UIS accounts to be created before your arrival. If this is the case then you can collect the passwords for your accounts. Otherwise you may apply for an email account.
Some departments run their own mail servers and, in certain cases, it may be more appropriate for staff to have accounts on a departmental system.
Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223) 463085 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Latest news
University Map coverage expanded
Nov 20, 2020The UIS map team have recently completed work on increasing the coverage of the University Map. They have also updated the search index and improved the underlying system that compiles and displays the map.
TechLink Community programme and updates: October 2020
Oct 29, 2020More than 100 TechLink members registered to join UIS Director, Prof. Ian Leslie's online TechLink Community event on Tuesday 20 October.
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