IT Help and Support
University Information Services
All current staff of the University may have an email account on the UIS mail system, Hermes. Your College or Department may arrange for your UIS accounts to be created before your arrival. If this is the case then you can collect the passwords for your accounts. Otherwise you may apply for an email account.
Some departments run their own mail servers and, in certain cases, it may be more appropriate for staff to have accounts on a departmental system.
Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223 7)67999 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Latest news
Wireless service maintenance 08:00–09:00 Tuesday 9 March
Mar 04, 2021The University Wireless Service will be undergoing maintenance between 08:00 and 09.00 on Tuesday 9 March. During this period, users may experience interrupted service to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs.
CHRIS, ESS and UPS unavailable all day on Thursday 4 March
Feb 25, 2021CHRIS, Employee Self-Service (ESS) and the University Payment System (UPS) will be unavailable all day on Thursday 4 March while we install the latest upgrade to the CHRIS system.
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