IT Help and Support
University Information Services
All current staff of the University may have an email account on the UIS mail system, Hermes. Your College or Department may arrange for your UIS accounts to be created before your arrival. If this is the case then you can collect the passwords for your accounts. Otherwise you may apply for an email account.
Some departments run their own mail servers and, in certain cases, it may be more appropriate for staff to have accounts on a departmental system.
Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223 7)67999 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Latest news
Multi-factor authentication rollout on University Microsoft accounts
Apr 27, 2021UIS is launching a project to roll out multi-factor authentication (MFA) on University Microsoft accounts.
University web search update on 30 April
Apr 22, 2021We're updating the University web search engine to the latest version on Friday 30 April. Afterwards, it will look slightly different and some of the functionality will change.
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