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Connect to a shared mailbox with IMAP

How to connect to a shared Exchange Online mailbox in Thunderbird and other IMAP clients.

Configure Thunderbird IMAP client to access shared mailboxes created in Exchange Online:

  • User Mailbox: abc123@cam.ac.uk
  • Shared Mailbox: stbotolphs@cam.ac.uk

Settings for IMAP Configuration

  EMAIL ADDRESS: stbotolphs@cam.ac.uk (shared mailbox)
  PASSWORD: abc123's Password (user's password)
  IMAP SERVER: outlook.office365.com (imap server)
  SMTP SERVER: smtp.office365.com (smtp server)
  USERNAME: abc123@cam.ac.uk\stbotolphs@cam.ac.uk (user\shared mailbox)

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