skip to content

IT Help and Support

University Information Services
 

How to set up the Outlook email client to connect to your University of Cambridge Exchange Online mailbox on your PC, Mac or mobile device.

Logging in to your University Microsoft account

Whenever you are asked to log in to your University Microsoft account, use these credentials:

  • Email address = CRSid@cam.ac.uk (Alumni should use CRSid@cantab.ac.uk)
  • Account type = "Work or School account"
  • Password = Raven password

 

1. Get the Microsoft Outlook email client

Outlook for PC and Mac

Download and install Microsoft 365 or Office 2019 on a PC or Mac

Outlook for mobile devices

  • Download the Outlook app directly from the App Store (iOS devices) or Google Play (Android devices), or

 

2. Set up Outlook to connect to your University Exchange Online mailbox

See Microsoft's instructions: Add an email account to Outlook
 

Further information

You may find this beginner's guide video helpful in familiarising yourself with Outlook.

 

 

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Your University GoogleDrive: 20GB quota limit from December 2022

19 January 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

10 January 2022

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

7 January 2022

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: https://uniofcam.saasiteu.com. However, the 'Sign in' screen you'll be directed to will look slightly different,...