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IT Help and Support

University Information Services

How to set up the Outlook email client to connect to your University of Cambridge Exchange Online mailbox on your PC, Mac or mobile device.

Logging in to your University Microsoft account

Whenever you are asked to log in to your University Microsoft account, use these credentials:

  • Email address = (Alumni should use
  • Account type = "Work or School account"
  • Password = Raven password


1. Get the Microsoft Outlook email client

Outlook for PC and Mac

Download and install Microsoft 365 or Office 2019 on a PC or Mac

Outlook for mobile devices

  • Download the Outlook app directly from the App Store (iOS devices) or Google Play (Android devices), or


2. Set up Outlook to connect to your University Exchange Online mailbox

See Microsoft's instructions: Add an email account to Outlook



UIS Service Desk

UIS Service Status

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