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IT Help and Support

University Information Services
 

How to set up the Outlook email client to connect to your University of Cambridge Exchange Online mailbox on your PC, Mac or mobile device.

Logging in to your University Microsoft account

Whenever you are asked to log in to your University Microsoft account, use these credentials:

  • Email address = CRSid@cam.ac.uk (Alumni should use CRSid@cantab.ac.uk)
  • Account type = "Work or School account"
  • Password = Raven password

 

1. Get the Microsoft Outlook email client

Outlook for PC and Mac

Download and install Microsoft 365 or Office 2019 on a PC or Mac

Outlook for mobile devices

  • Download the Outlook app directly from the App Store (iOS devices) or Google Play (Android devices), or

 

2. Set up Outlook to connect to your University Exchange Online mailbox

See Microsoft's instructions: Add an email account to Outlook

 

 

UIS Service Desk

UIS Service Status

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Latest news

Multi-factor authentication rollout on University Microsoft accounts

27 April 2021

UIS is launching a project to roll out multi-factor authentication (MFA) on University Microsoft accounts. We've completed pilot rollouts in the Vice-Chancellor’s Office, Registrary’s Office, the Finance Division and in UIS, and are now ready to begin enabling MFA on the University Microsoft accounts of users in other...

University web search update on 30 April

23 April 2021

We're updating the University web search engine to the latest version on Friday 30 April. Afterwards, it will look slightly different and some of the functionality will change. What's changing? The user interface at search.cam.ac.uk and when search results are displayed will look slightly different: Current interface New...

University Wireless Service essential maintenance on 19 April

15 April 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Monday 19 April, in order to apply an urgent security patch. During this period, users will experience interrupted service to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs. We apologise for any...