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Adding a shared Exchange Online mailbox to Outlook for macOS

You can add a shared Exchange Online mailbox to your Outlook app on Apple macOS desktops and laptops.


Open the Outlook app.


Navigate to 'Tools' and 'Accounts', either on the Mac system bar at the top of the screen or within the Outlook app itself.

macOS outlook add shared 2. system bar Tools   Accounts

macOS outlook add shared 2. outlook Tools   Accounts


Click on the '+' symbol at the bottom left of the pop-up window and select 'New Account'.

macOS outlook add shared 3. New Account


Enter the shared mailbox email address and click 'Continue'.

macOS outlook add shared 4. enter email address


You'll be directed to the University of Cambridge login screen. Enter your email address in the format [CRSid] and your UIS password, and then click 'Sign in'.

macOS outlook add shared 5. enter CRSid details


Click 'Done' and close the Accounts pop-up window, unless you need to add another shared mailbox.

macOS outlook add shared 6. done


Your shared mailbox should now appear in the list of mailboxes.

macOS outlook add shared 7. completed accounts screen


Open Outlook. The shared mailbox will appear on the left with your other mailboxes.

macOS outlook add shared 8. app screen


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