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Adding a shared Exchange Online mailbox to Outlook for iOS

You can add a shared Exchange Online mailbox to your Outlook app on Apple iOS devices.

1

Ensure your Outlook app is up to date. Apple has some instructions on updating apps that you may wish to follow.

2

Tap the 'Home' button in the top left.

Add shared iOS screen 1

3

Tap the 'Add Mailbox' icon.

Add shared iOS screen 2

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Choose 'Add Shared Mailbox' in the pop-up window.

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5

Type in the name of the shared mailbox and tap 'Add Shared Mailbox'.

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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