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Adding a shared Exchange Online mailbox to Apple Mail for iOS

You can add a shared Exchange Online mailbox to your Mail app on Apple iOS devices.


Go to 'Settings' iOS Settings icon and tap 'Passwords & Accounts' in the left-hand menu, then tap 'Add Mail Account'.

ios mail add shared 1. Settings   Password and Accounts   Add Account


Select 'Other' from the list of account providers.

ios mail add shared 2. Add Account   Other



Fill out the 'New Account' page as follows:

Name: [Give the shared mailbox a name]
Email: [The email address of the shared mailbox]
Password: [Your UIS password]
Description: [A description of the mailbox]

Then tap 'Next'.

ios mail add shared 3. New Account


In the next 'New Account' page, tap the 'IMAP' tab and enter the following details:

Incoming Mail Server

Username: [Your CRSid]\[email address of shared mailbox]
Password: [Your UIS password]

Outgoing Mail Server

Username: [Your CRSid]
Password: [Your UIS password]

Then tap 'Next'.

ios mail add shared 4. Expanded New Account box


Select 'Mail' (and 'Notes', if required) and tap 'Save'.

ios mail add shared 5. IMAP Screen


Your shared mailbox should now appear under 'Accounts' in the 'Passwords & Accounts' section.

ios mail add shared 6. Shared Mailbox in Accounts

When you open your 'Mail' app, the shared mailbox will appear alongside your other mailboxes.

ios mail add shared 7. Mailboxes


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