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Set up Windows Mail in Windows 10 (first time use)

If you are using Windows Mail for the first time, follow these instructions to set it up for Exchange Online.

This information is also available in PDF format >


Before you start

If you haven't done so before, sync your Raven password to the Blue Active Directory by changing your password on the Raven password management site. You can 'change' it to your current password if you want to keep using it – the important part is that you run through the process to trigger the synchronisation process. It may take up to 3 hours for the synchronisation to take effect.

 

  1.  Click the Start menu...

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  2. ...and click the Mail tile:

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  3. Click the + Add account button:

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  4. Click the Exchange option:

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  5. Enter your CRSid@cam.ac.uk email address, and click the Next button:

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  6. Enter your UIS Password, and click the Sign in button:

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  7. Enter your CRSid@cam.ac.uk in the User name field, and click the Sign in button:

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  8. This will trigger an error message; click the Advanced button:

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  9. Enter the following Server and Account name:
       Server = outlook.office365.com
       Account name = UCam Exchange Online

    Click the Sign in button:

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  10. Click Yes in the alert box:

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  11. Click the Done button to close the window:

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  12. Click the Ready to go button in the Accounts window:

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  13. You will now see your new UCam Exchange Online account shown in Mail, and your inbox will begin to sync:

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