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Set up Outlook in Mac OS X and macOS

Note: these screenshots were taken in macOS 10.12 (Sierra) but the process is simiar in earlier versions of Mac OS X.

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Before you start

If you haven't done so before, sync your Raven password to the Blue Active Directory by changing your password on the Raven password management site. You can 'change' it to your current password if you want to keep using it – the important part is that you run through the process to trigger the synchronisation process. It may take up to 3 hours for the synchronisation to take effect.

During the following set-up process, you might see an alert window asking you to agree to remote administration of some security features on your device. This ability is included in Exchange Online by default. We've decided not to use it, so it isn't enabled. However, we can't remove it, so you'll still need to click 'OK' to agree to the feature.


  1. Open Outlook.

  2. From the Outlook menu, select Preferences:   


  3. Click the Accounts icon:


  4. Click the Exchange or Office 365 icon:


  5. Fill in your E-mail address and User name using your address, and your Password using your UIS Password...


    ...untick the Configure automatically checkbox...


    ...type into the Server field, and click the Add Account button:


  6. Your account will auto-configure, and you will see the Accounts window now shows your Exchange Online account listed.
    If you wish, you can edit the Account description field, otherwise, click the red cirlce icon to close the window:


  7. You will see the main Outlook window start to sync your Exchange Online inbox, and when this completes, Outlook is ready to use: