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Set up Outlook on Apple iOS devices

Instructions for manually adding your Exchange Online account to the Outlook app on an iOS device.


Before you start

If you haven't done so before, sync your Raven password to the Blue Active Directory by changing your password on the Raven password management site. You can 'change' it to your current password if you want to keep using it – the important part is that you run through the process to trigger the synchronisation process. It may take up to 3 hours for the synchronisation to take effect.

During the following set-up process, you might see an alert window asking you to agree to remote administration of some security features on your device. This ability is included in Exchange Online by default. We've decided not to use it, so it isn't enabled. However, we can't remove it, so you'll still need to click 'OK' to agree to the feature.

 

  1. Install Outlook for iOS from https://itunes.apple.com/gb/app/microsoft-outlook/id951937596?mt=8
  2. Open Outlook.
  3. On Add Account screen enter your email address (CRSid@cam.ac.uk).

    01_account

  4. Tap Add Account. You will be directed to a University branded login page.
  5. Enter your userid of the form CRSid@cam.ac.uk and your UIS Password and tap Sign In.

    02_cam_auth

  6. When prompted to add a additional server tap Maybe Later.

    05_additional_account

  7. Either view the Guide or select Skip.

    04_guide

  8. Notifications can be enabled if required.