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Set up the Outlook app on Android 6.x and ActiveSync devices

These screenshots were taken on an Android 6.x device, but the set-up process is similar for earlier versions and other ActiveSync devices.

This information is also available in PDF format >

Before you start

If you haven't done so before, sync your Raven password to the Blue Active Directory by changing your password on the Raven password management site. You can 'change' it to your current password if you want to keep using it – the important part is that you run through the process to trigger the synchronisation process. It may take up to 3 hours for the synchronisation to take effect.

During the following set-up process, you might see an alert window asking you to agree to remote administration of some security features on your device. This ability is included in Exchange Online by default. We've decided not to use it, so it isn't enabled. However, we can't remove it, so you'll still need to click 'OK' to agree to the feature.


  1. Load the Outlook app and click GET STARTED:


  2. Enter your email address and click CONTINUE:


  3. This will attempt to determine the server automatically and will fail.
    After a few seconds it will offer the additional option to SET UP ACCOUNT MANUALLY.
    Click that.


  4. Select Office 365 as the account type:


  5. It will then redirect to the University’s authentication page.
    Enter your UIS Password and click Sign in:


  6. It will then spend upto a minute completing the log-in before launching Outlook, showing your inbox:


  7. You can adjust your inbox to look more traditional under Settings:


  8. You are now connected to your University account in Exchange Online: