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Set up the native mail client on Android 6.x and ActiveSync devices

These screenshotes were captured from an Android 6 device, but the process is similar in earlier versions, and also works for devices running Microsoft ActiveSync.

This information is also available in PDF format >


Before you start

If you haven't done so before, sync your Raven password to the Blue Active Directory by changing your password on the Raven password management site. You can 'change' it to your current password if you want to keep using it – the important part is that you run through the process to trigger the synchronisation process. It may take up to 3 hours for the synchronisation to take effect.

 

  1. Tap the Settings icon

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  2. Tap Accounts

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  3. Tap Microsoft Exchange ActiveSync Settings

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  4. Tap the + symbol

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  5. Enter sign-in details:
        Your Username is your CRSid@cam.ac.uk
        Your Password is your UIS Password
        Tick the Set as default account checkbox

        Tap MANUAL SETUP to continue.

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  6. Tap MICROSOFT EXCHANGE ACTIVESYNC

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  7. Configure the settings as follows:
        Email address = CRSid@cam.ac.uk
        Domain\user name = CRSid@cam.ac.uk
        Password = your UIS Password
        Exchange serveroutlook.office365.com
        Use secure connection = [tick]
        Use client certificate = [untick]
        
    Click NEXT >

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  8. You might see an alert window like the one pictured below asking you to agree to remote administration of some security features on your device. This ability is included in Exchange Online by default. We've decided not to use it, so it isn't enabled. However, we can't remove it, so you'll still need to click 'OK' to agree to the feature.

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  9. Configure the Account options as you wish. You will probably want to review the following:

        Period to sync Email: [as appropriate]
        Sync schedule: Push
        Peak schedule: Push
        Email retrieval size: [as appropriate]
        Period to sync Calendar: [as appropriate]
        Set as default account: [tick]
        Notify me when email arrives: [untick]
        Sync Email: [tick]
        Sync Contacts: [tick]
        Sync Calendar: [tick]
        Sync Task: [tick]
        Sync SMS: [tick]
        Automatically download attachments when Connected to a Wi-Fi network: [untick]
        
    Tap NEXT >

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  10. You can now assign a name to this account if you wish; the default is your email address:
    Tap DONE.
    Your new account should soon be ready to use.

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  11. If you previously had an Exchange Account set up on your device that has now been migrated, you will want to remove that from your device.  To do this, navigate to the Sync settings screen by tapping:

    Settings > Accounts > Microsoft Exchange ActiveSync > Settings

  12. Tap to select the old Exchange Account you have migrated from, and tap the Menu icon:


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  13. Tap REMOVE ACCOUNT:

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  14. You will see a warning dialog box. Tap REMOVE ACCOUNT.

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    It takes a minute, but then you’re done.