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Mail for Mac OS X/macOS

Instructions for setting up Apple mail using the automated profile configuration script, UCam_Exchange_Online_macOS.mobileconfig

This information is also available in PDF format >

Before you start: If you have never done so, sync your Raven password to the Blue Active Directory by running through the Change Password procedure using the UIS Password Management application at You can keep using your current password – the important part is that you run through the process one time only in order to trigger the sync with Blue, and then onwards to Azure, Microsoft’s Active Directory which ultimately controls your access to Exchange Online services. It may take up to 3 hours for your password to sync to Azure. You can’t complete the Exchange Online configuration until your Raven password has synced with Azure, and will get error messages when you try to log in. These errors will stop once your password has synced.

  1. Click to download the UCam_Exchange_Online_macOS.mobileconfig file.

  2. Click the Save File button:


  3. Locate the UCam_Exchange_Online_macOS.mobileconfig configuration file (probably in your Downloads folder), and double-click to open it:


  4. The Profile window will open and an alert box will appear. Click the Continue button:


  5. Enter your address for both the Email Address and Username, and your UIS Password, and click the Install button:


  6. You will see a new profile called Ucam Exchange Online listed in the Profiles window, (which you can now close):


  7. Open Apple Mail, and you will see your new UCam Exchange Online account listed, with all your old mail folders:


  8. Select File > Accounts and select your UCam Exchange Online profile to choose which apps will sync with Exchange: