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Outlook for Windows 7 (new users)

These instructions walk you through using the set-up wizard for Outlook 2013 in Windows 7, if you have not used Outlook before.


Attention Windows 7 users

Microsoft will stop supporting Windows 7 on 14 January 2020, and will no longer supply any security updates for the operating system.

We recommend that all users upgrade to Windows 10 as soon as possible to avoid the risk of their devices becoming increasingly vulnerable to cyber attacks.

 Microsoft's FAQ on upgrading to Windows 10

 For IT staff: Windows 10 upgrade for institutionally owned machines


This information is also available in PDF format >

Before you start: If you have never done so, sync your Raven password to the Blue Active Directory by running through the Change Password procedure using the UIS Password Management application at You can keep using your current password – the important part is that you run through the process one time only in order to trigger the sync with Blue, and then onwards to Azure, Microsoft’s Active Directory which ultimately controls your access to Exchange Online services. It may take up to 3 hours for your password to sync to Azure. You can’t complete the Exchange Online configuration until your Raven password has synced with Azure, and will get error messages when you try to log in. These errors will stop once your password has synced.

  1. Click here to download the ExchangeOnline.msi file.
    Double-click to launch the installer:


  2. Click Yes to accept the warning message:


  3. Open Outlook from the Start menu:


  4. Click Next:


  5. Select the Yes radio button and click Next:


  6. Enter your full name, email address (use your and your UIS Password, and click Next:


  7. Enter your username as and UIS Password again, and tick the Remember my credentials checkbox:


  8. Click Finish:


  9. Your Exchange Online inbox will now be imported: