skip to content

IT Help and Support

University Information Services
 

These instructions apply to alumni setting up their @cantab.ac.uk email addresses after graduation. It also applies to 2018/19 alumni who were provided with an @alumni.cam.ac.uk email address and find it necessary to update their email clients after their email was migrated into the @cantab.ac.uk domain and their email address changed.

Alumni @cantab.ac.uk email accounts

     Changes to 2018/19 alumni email accounts

For further information about the change made to your alumni email account, please see: Changes to your alumni email account

If you're a student of the University and graduated from summer 2018 onwards, you're entitled to an @cantab.ac.uk email address with an Exchange Online mailbox.

You should get an email from the Development and Alumni Relations office about setting this up around the time you complete your studies. If you haven't received an email and think you should have, please contact them at alumniemail@admin.cam.ac.uk.

Once you have your account, you can migrate the contents of your student @cam.ac.uk mailbox to your new alumni account.

You can log in to the Outlook Web App with your CRSid@cantab.ac.uk email address and your Raven password, or set up your preferred email app.

 

How to access your Alumni email account

Use the Outlook Web App

Go to the Microsoft Outlook web portal and log in with your CRSid@cantab.ac.uk email address and Raven password, selecting the 'Work or School' account option:

https://outlook.office.com
 

Set up Outlook for your Alumni email account

Follow these instructions for your operating system linked from this page but use your CRSid@cantab.ac.uk email address not your old CRSid@cam.ac.uk email address:

Set up Outlook for Exchange Online email
 

Set up other email clients

Alternatively, use these settings to configure other email clients to connect to your alumni milbox:

Username CRSid@cantab.ac.uk
Password Raven password
Server name outlook.office365.com
Proxy settings https://outlook.office365.com
SSL certificate msstd://outlook.com
Authentication Basic Authentication
Logon network security Anonymous Authentication

 

Recent Alumni with Hermes email accounts

If you had a Hermes email account as a student, you can self-migrate your student email into your cantab.ac.uk alumni email Exchange Online account using the Alumni Hermes migration tool.

 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...