skip to primary navigationskip to content

Configuring Outlook 2011 on a Mac for UAS Email

     Office for Mac 2011 is no longer compatible, and Microsoft has withdrawn support.

We recommend upgrading to Office 2016 for Mac as part of Office 365 ProPlus or Office 2016 for Mac, which are available to qualifying University staff.


You can use these instructions to add an additional account on Outlook 2011 to access your UAS email, calendar and contacts.

  • Open Outlook 2011, click on Tools and then Accounts.

outlook 2011   2 open acc 

  • The Add an Account window will appear. Click on Exchange or Office 365.

outlook 2011   3 add an account 

  • Enter your E-mail address
    Leave the Method as User Name and Password.

  • For User name enter internal\ followed by your CRSid (that is the username you use to login to your UIS computer) and enter your UIS Password.

  • For Server enter and click Add Account.


  • If you are presented with this warning, please tick Always use my response for this server and click on Allow.

outlook 2011   5 autodiscover warn

Close all the open windows, except the main Outlook 2011 screen.  It may take a minute before Outlook 2011 recognises your account and starts syncronising your data. Depending on how large your mailbox is, this may take sometime. You should leave Outlook 2011 open and the computer connected to the Internet until it is finished.


Legacy settings for Exchange Server 2007

Prior to the UAS email upgrade to Exchange Server 2013 (during July/August 2017) the Server setting was:


outlook 2011   4 add acc info

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks