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Set up Outlook in Windows 10 (for new users)

Note: there is a set-up wizard available to configure Outlook in Windows for you (see Set-up wizards section).

This information is also available in PDF format >

Before you start: If you have never done so, sync your UIS Password to the Blue Active Directory by running through the Change Password procedure using the UIS Password Management application at You can keep using your current password – the important part is that you run through the process one time only in order to trigger the sync with Blue, and then onwards to Azure, Microsoft’s Active Directory which ultimately controls your access to Exchange Online services. It may take up to 3 hours for your password to sync to Azure. You can’t complete the Exchange Online configuration until your UIS Password has synced with Azure, and will get error messages when you try to log in. These errors will stop once your password has synced.

  1. Click in the bottom right of your screen to open the Notification panel.

  2. Click All Settings:


  3. Click Accounts.

  4. Click Email & App accounts:


  5. Click Add an account:


  6. Click Advanced setup:


  7. Click Exchange Activesync:


  8. Make sure all the fields are filled in with your personal details, as follows:
    Email Address: your
    Password: your UIS Password
    Username: your
    Domain: [leave this blank]
    Account Name:  your choice of name e.g. University Email


  9. Click Sign in. The account may take a few seconds to synchronise.