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Wireless networking at Cambridge

The University of Cambridge Wireless service provides Wi-Fi coverage at most Departments, many Colleges, and in an increasing number of outdoor locations throughout the University and city centre.

Three services are supported:

  1. eduroam is an international initiative for academic visitors or internal users. To use eduroam you will need to explicitly configure your wireless device. A handy eduroam configuration tool is available to help you with this and it is free to download. If you are a visitor to the University, you'll need to set up eduroam access at your home institution, before you arrive in Cambridge.

    For set-up instructions, see:
    eduroam for Cambridge users
    eduroam for visitors to Cambridge

  2. UniOfCam is browser-based service that is available to holders of Raven accounts who are registered as current users (principally current University staff and students) and to guests of the University who have a temporary ticket. This is the simpler connection method as it requires no special configuration. If you need to provide wireless access to a visitor to the University, this is the service to use if they do not have an eduroam account.

  3. The Cloud is a free service for the general public available in some of the parks and open spaces around Cambridge. The accounts are with The Cloud (a private company) rather than the University, and are created using a self-registration method.


If you have any enquiries regarding UIS network services, or other University network topics, please send an email to:

UIS Service Status

Phone padded  Service status line: (01223) 463085
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Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks