skip to primary navigationskip to content

Introduction to eduroam

eduroam is an international initiative that allows members of educational establishments to gain internet access at other member sites easily and securely using credentials from their home site.

eduroam logo small

Authentication details (username/password) are configured into the user's computer and tested at the home site before departure. These details are used automatically at the destination site when the computer discovers the eduroam network is available (usually via a wireless network SSID called 'eduroam'). eduroam(UK) is part of eduroam.

In order to provide a consistent service for all wireless users and to keep traffic usage levels with acceptable limits, traffic on eduroam is monitored for excessive use.

Users with high levels of traffic will be contacted and asked to moderate their usage. Measures will be taken against those who continue to have unacceptable traffic levels.

Cambridge is a participating organisation in eduroam(UK) and has:

  • home organisation status, which allows Cambridge users who are visiting an institution that is a member of eduroam (including eduroam(UK)) to access the network using their Cambridge credentials;

  • visited organisation status, which allows visitors to Cambridge, from other member institutions, to access the network using the credentials provided by their home institution.


If you have any enquiries regarding UIS network services, or other University network topics, please send an email to:

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks