skip to primary navigationskip to content

Information for staff and students

In this section we have gathered together information about the everyday use of UIS Network Services aimed at staff or students.

If you are experiencing any technical problems with using a University network service, you should first contact your local College or Departmental IT staff for help and advice.

If they are not available, or a solution cannot be found, please contact the UIS Service Desk.

If you are looking for information about UIS Network services at an Institutional level, or you are an IT person looking for technical information, please refer to Information for institutions and IT staff.


If you have any enquiries regarding UIS network services, or other University network topics, please send an email to:

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks