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Institution Support Service (ISS) federated desktop

Institutions who are covered by an Institution Support Service agreement  are entitled to subscribe to desktop imaging. It is charged for at cost-recovery rates (which are reviewed annually by UIS and are subject to VAT where applicable). The following are available:

  • Preconfigured Windows 7* and Office 2013* automatic installation.
  • Preconfigured Mac Mavericks (10.9) and Office 2011* automatic installation.

*CALs and Licences to be purchased by Institution.

For more information on this service, or to discuss possible requirements please contact

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks