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Although it's not immediately obvious, you can use two screens with the University Managed Desktop (UMD) and the Student Managed Desktop (SMD). Here's how to change to dual screen mode in Windows and macOS:

 

Windows

1. From the Desktops section of the Citrix Workspace App, open your desktop (either the University Managed Desktop or Student Managed Desktop):

 

2. Once your desktop has opened, click the black tab at the top of the screen to expand the top menu bar:

 

3. Select the Window icon:

 

4. With your desktop window minimised, click and drag the perimeter of the window to stretch it to cover both screens (as shown below):

 

5. Expand the top menu bar again:

6. Select Full Screen to enter dual screen mode. 
 

7. Your virtual desktop will now refresh and be extended to both screens. 
 

How to revert to single screen mode

Repeat steps 5 and 6 but instead select Window.
 

macOS

1. From the Desktops section of the Citrix Workspace App, open your desktop (either the University Managed Desktop or Student Managed Desktop):

 

2. Once your desktop has opened, hovering your mouse over top of screen to see the Citrix Viewer menu bar:
 

 

 

3. From the View menu, select the Enter Full Screen option:

 

 

How to revert to single screen mode

Repeat steps 2 and 3 above to go back to single screen mode.