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Install Citrix Workspace app (Windows)

If you prefer to use an app to access your Windows Virtual Environment, you can install and use the Citrix Workspace app. This will give you additional benefits such as automatic local default printer mapping.

Installing Citrix Workspace

1. Open your web browser and go to

The site will detect whether you are running Windows, Mac or
Linux and prompt you to download the appropriate client. In this
example Windows is being used.

 2. Select Download for Windows.

Download for Windows.

3. Select Download Citrix Workspace app for Windows:

Download Citrix Workspace

4. When prompted, select Run to download and install the app.

Run and Save

 If presented with a 'User Account Control' pop-up, select 'Yes' 


5. Select Start


6. Accept the licence and select Install.


N.B. On install, users may be presented with the below warning, this isn't compulsory to enable and we would advise against enabling as this can stop shortcut keys from working as expected:

App Protection

7. You will see an alert about using Single Sign On. Do not enable this.
Click Next.

Single Sign On alert


8. The Citrix Workspace app has now been installed. Select Finish to close the install:

Final Install

Accessing and logging in to the Citrix Workspace app

1. From the Windows Start menu Start Menu navigate using the a-z to Citrix Workspace, double-click to open the app:

Windows Menu

2. If prompted enter the university's server address as and select Add*:

If fails, please use instead. 

* Only required if the Citrix Workspace Application was installed manually. If installed automatically by group admin this would have automatically been configured.

3. Enter your CRsid and Raven password:

workspace 2nd login

4. Select University Managed Desktop or Student Managed Desktop to access your Windows Virtual desktop.

Citrix Desktop

Citrix Virtual Desktop

Video walkthrough

INstall Citrix Win bumper


Last updated: 13 April 2021