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If you prefer to use an app to access your Windows Virtual Environment, you can install and use the Citrix Workspace app. This will give you additional benefits such as automatic local default printer mapping.


Minimum requirements and compatibility

See full details: Prerequisites to install Citrix Workspace on Windows PC

Install desktop app

Use in web browser

Operating system

    • Windows 10


    • 572MB disk space
    • 1GB RAM

    Web browsers

    • Internet Explorer
    • Microsoft Edge
    • Latest Google Chrome (requires StoreFront)
    • Latest Mozilla Firefox
    • A working network or Internet connection to connect to servers
    • A Raven user account

    Installing Citrix Workspace

    1. Open your web browser and go to

    The site will detect whether you are running Windows, Mac or
    Linux and prompt you to download the appropriate client. In this
    example Windows is being used.

     2. Select Download for Windows.

    Download for Windows.

    3. Select Download Citrix Workspace app for Windows:

    Download Citrix Workspace

    4. When prompted, select Run to download and install the app.

    Run and Save

     If presented with a 'User Account Control' pop-up, select 'Yes' 


    5. Select Start


    6. Accept the licence and select Install.


    N.B. On install, users may be presented with the below warning, this isn't compulsory to enable and we would advise against enabling as this can stop shortcut keys from working as expected:

    App Protection

    7. You will see an alert about using Single Sign On. Do not enable this.
    Click Next.

    Single Sign On alert


    8. The Citrix Workspace app has now been installed. Select Finish to close the install:

    Final Install

    Accessing and logging in to the Citrix Workspace app

    1. From the Windows Start menu Start Menu navigate using the a-z to Citrix Workspace, double-click to open the app:

    Windows Menu

    2. If prompted enter the university's server address as and select Add*:

    If fails, please use instead. 


    * Only required if the Citrix Workspace Application was installed manually. If installed automatically by group admin this would have automatically been configured.

    3. Enter your CRsid and Raven password:

    workspace 2nd login

    4. Select University Managed Desktop or Student Managed Desktop to access your Windows Virtual desktop.

    Citrix Desktop

    Citrix Virtual Desktop


    Video walkthrough

    INstall Citrix Win bumper


    Last updated: 13 April 2021

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