skip to content

IT Help and Support

University Information Services
 

What is the iOS & iPadOS component of the University Managed Device (UMD) service 

This is one component of the wider UMD service.

The aim of this service is to provide a suitable environment for managing iOS and iPadOS devices.

What are the benefits?

Using current best practices and technologies for managing Apple devices
Network agnostic device management
Configuration can applied to install printers, mount shares, set preferences and more
Users can use their own Apple ID 
Devices can be re-provisioned at any time from any location
Application and operating system updates can be automatically updated or delegated to user control
Devices that have been lost or stolen remain under management and can be locked/wiped remotely.
Site IT staff have oversight of their devices though the management tools.

  • Improved security of both hardware & software
  • Apps & configuration can be applied automatically
  • Uses current best practices and technologies for managing Apple devices to simplify deployment and configuration. 
  • Self Service portal allows users to install applications from a curated portal.
  • Device remains managed on virtually any network
  • System updates can be automatically updated or delegated to user control
  • Security improved as devices that have been lost or stolen remain under management and can be locked/wiped remotely.
  • Site IT staff have oversight of their devices though the management tools. 

Technologies

Uses Apple Enterprise functionality comprising

  • Mobile Device Management (MDM)
  • Device Enrolment (DEP)
  • Volume Purchasing (VPP)

In conjunction with Jamf Pro, the current leader in Apple device management.

How do I access it?

Chargeable service  of £3/month at institutional level

How do I get help?

 Coming soon

Contact point for enquiries

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

New digital certificate service launched

30 July 2021

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...