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Apple desktop

What is the Apple desktop component of the University Managed Device (UMD) Service?

This is one component of the wider UMD service

The aim of this service is to provide a service suitable for a number of use cases such Open Access Areas, staff one to one deployments of laptops or iMacs.

What are the benefits?

  • Use of UIS Password (as used by Raven, Office 365 and others) simplifies the user experience
  • Integration with Blue AD and IFS
  • Improved security of both hardware & software
  • Apps & configuration such as printers, network shares can be applied automatically
  • Significantly decreases the need for on-site support for users with the associated delays, Remote Support options improved
  • Uses current best practices and technologies for managing Apple devices to simplify deployment and configuration. 
  • Self Service portal allows users to install applications, printers and remedial tools from a curated portal without requiring admin rights.
  • Disk encryption can be enforced
  • Admin rights to the local Mac can be delegated.
  • Device remains managed on virtually any network
  • System updates can be automatically updated or delegated to user control
  • Devices that have been lost or stolen remain under management and can be locked/wiped remotely.
  • Site IT staff have oversight of their devices though the management tools.

Technologies

Uses Apple Enterprise functionality comprising

  • Mobile Device Management (MDM)
  • Device Enrolment (DEP)
  • Volume Purchasing (VPP)

In conjunction with Jamf Pro, the current leader in Apple device management.

How do I access it?

Chargeable service  of £20/month at institutional level

How do I get help?

Coming soon

Contact point for enquiries

 

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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