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What is the Apple desktop component of the University Managed Device (UMD) Service?

This is one component of the wider UMD service

The aim of this service is to provide a service suitable for a number of use cases such Open Access Areas, staff one to one deployments of laptops or iMacs.

What are the benefits?

  • Use of UIS Password (as used by Raven, Office 365 and others) simplifies the user experience
  • Integration with Blue AD and IFS
  • Improved security of both hardware & software
  • Apps & configuration such as printers, network shares can be applied automatically
  • Significantly decreases the need for on-site support for users with the associated delays, Remote Support options improved
  • Uses current best practices and technologies for managing Apple devices to simplify deployment and configuration. 
  • Self Service portal allows users to install applications, printers and remedial tools from a curated portal without requiring admin rights.
  • Disk encryption can be enforced
  • Admin rights to the local Mac can be delegated.
  • Device remains managed on virtually any network
  • System updates can be automatically updated or delegated to user control
  • Devices that have been lost or stolen remain under management and can be locked/wiped remotely.
  • Site IT staff have oversight of their devices though the management tools.

Technologies

Uses Apple Enterprise functionality comprising

  • Mobile Device Management (MDM)
  • Device Enrolment (DEP)
  • Volume Purchasing (VPP)

In conjunction with Jamf Pro, the current leader in Apple device management.

How do I access it?

Chargeable service at institutional level of £10/device/month with a one-off setup fee 

How do I get help?

Coming soon

Contact point for enquiries

 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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