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IT Help and Support

University Information Services

Studying at Cambridge



logo 256 Applications to Your Device

Subscribe to applications and access them from the convenience of your own device.

Either an institution can purchase vouchers to be redeemed by their students or the student can directly add credit to use the service.

To access the service visit the DS-Remote Web Store


DS-Remote is a service exclusively for the use of students* to aid in access to Windows applications outside of the MCS for use on a device, having installed a remote desktop client.

* - unfortunately due to licensing restrictions, the service is actually only available to non-staff members. Some students who also have a lookup status of staff will need to declare that they have worked 200 hours or less for the University within the last year in order to gain access to the service.

Note: The student must install a remote desktop client on their own device before using this service.

To gain further information email the UIS Service desk on

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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UIS Service Status

Phone padded  Service status line: (01223) 463085
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RSS Feed Latest news

All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

View all news