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IT Help and Support

University Information Services
 
You are advised to start using your personal OneDrive storage area instead of the M: Drive for any data that is personal to you and/or is not related to work. These instructions walk you through moving files off the M: Drive into your OneDrive, and setting your OneDrive as the default Documents folder on your managed desktop.
 

Step 1 – move your files from the M: Drive to your personal OneDrive area
 

  1. Sign in to the ACN remote access servers (see Remote access when working away from the University).
     
  2. Open the OneDrive app from the Start menu:

    2-open OneDRive
     

  3. You will see the Set up OneDrive screen, prefilled with your CRSid@cam.ac.uk email address. Click the Sign in button:

    3-set up OneDrive
     

  4. ...and you will be transferred to the standard University Microsoft login pop-up window.
    Enter your Raven password and click the Sign in button:

    04
     

  5. Click the Next buttons to set up your OneDrive configuration using the default options:

    4-YourOneDrive folder

    5-get to know OneDrive

    6-shared files

    7-files ready
     

    Click Later to skip downloading the mobile app for now (you can get the mobile app any time from your device's app store, e.g. Google Play or Apple's App Store):

    8-get mobile app

    Finally, click the Open my OneDrive folder button:

    9-OneDrive is ready
     

  6. You will now see your OneDrive – University of Cambridge area:
     

    13
     

  7. Locate the Documents folder and open in a new window.

    NOTE: If you don't have a folder called Documents in your main OneDrive area, create it by selecting My files > New > Folder:

    06
     

  8. Locate and open the M: Drive (it is in your Network locations alongside drives such as K:, R: etc.):

    08
     

  9. With both the M: Drive and your OneDrive areas open on screen, highlight the files in the M: Drive that you want to move and drag-and-drop them into the OneDrive Documents window to start the file upload:

    10-drag and drop
     

  10. Once you have moved/copied over the items from your M Drive to your University OneDrive Documents folder you will now be ready to see those items in the Citrix workspace. Please allow for time for those items to upload as depending on the size of the files that could take a little while to complete.

     

Step 2 – locating your OneDrive Documents folder in Citrix Workspace (AppsAnywhere remote access service)
 

  1. Sign in to Citrix Workspace and OneDrive
    When you sign in to Citrix Workspace (AppsAnywhere service) you should also be prompted to sign into your Microsoft One drive account using the familiar University Microsoft login screen that you use to log in to all the other Microsoft services (as step 2 above). 
          If you didn't get prompted to log in to OneDrive...

    You'll need to sign in by clicking on the OneDrive icon – it looks like a cloud. You will find this either in the Quick Access panel on the left side of the File Explorer window or in the Notification Tray at the bottom right of the dektop:

    10

    A pop-up window will give you the option to Sign in. Follow the prompts using your CRSid@cam.ac.uk email address and Raven password to log in:

    3-set up OneDrive

    04
     

  2. Click the Next button:

    11

     

  3. Click the Open my OneDrive folder button:

    12
     

  4. You will now see a OneDrive – University of Cambridge area in the Quick Access panel in the Explorer on the left-hand side and you should start to see content appear as you select it:

    15

    13
     

  5. Your OneDrive data will start to synchronise and populate in the File Explorer.

    The Documents folder in the OneDrive – University of Cambridge area is now the new home for what was the M: Drive in the ACN environment. Opening Documents under the This PC area in File Explorer will take you to the new OneDrive Documents folder:
    14

    You will also notice that other OneDrive areas are now available from within the File Explorer. These have a small cloud icon next to them (e.g. Desktop and Pictures).

    16

     

IMPORTANT: Please note that there is no sync between the M: Drive folder and OneDrive. If you continue to add files to the M: Drive on the ACN systems you will need to repeat the steps above to manually replicate these changes in your personal OneDrive Documents folder.

UIS Service Desk