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IT Help and Support

University Information Services

UIS has two studios that are available to book. One is in the Cockcroft Building on the New Museums Site; the other is on the West Cambridge Site. Both have all the equipment needed for audio and videoconferencing, and group web collaboration.

 UIS videoconferencing studio locations

New Museums Site   West Cambridge Site

Cockcroft Building (4th floor)
New Museums Site
Pembroke Street
Cambridge CB2 3QG

Check city centre studio availability


Unless otherwise instructed, please meet in UIS Reception:
University Information Services
Roger Needham Building
7 JJ Thomson Avenue CB3 0RB

UIS manages the bookings for this venue, which is located next door in the William Gates Building:
Room FW09, Computer Laboratory
15 JJ Thomson Avenue, Cambridge

Studio equipment


City centre

West Cambridge

Studio layout:    
Capacity Up to 36 people Up to 10 people
Furniture/room configuration Modular furniture; flexible layout Large conference table
Kitchen with free refreshments, internet access, international-access telephone Tick Cross
Videoconferencing facilities:    
Teleconferencing equipment Tick Tick
High Definition H.323 (IP) hardware Tick Tick
Mixed High Definition H.323 and desktop PC conferences (via JVCS bridge) with telephone participants, too Tick Tick
Recording to a variety of formats (MPEG, QuickTime, etc.) Tick Tick
Multi-way conferencing (2+ sites) Tick Tick
Access to JANET videoconferencing multipoint bridge for mixed conferences with AccessGrid etc. Tick Tick
Web collaboration facilities:    
Dedicated Windows® and Apple computers for Skype, Webex, iChat etc. Tick Cross
Visualiser for whiteboarding/transmitting 35mm slides up to A0 poster Tick Cross
Full support for electronic presentations and application sharing Tick Tick

Would you like a free tour?

We are very happy to show you round our facilities and provide a quick demo, so that you can familiarise yourself with our equipment and the scenarios we can accommodate. Just phone or email us (details at bottom of this page) to book a time.

To arrange a visit:
Please telephone (01223 3)35477 or email

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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