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IT Help and Support

University Information Services
 

Could your team benefit from having a SharePoint Online site?

Small office teams

  • Easily maintain your own shared document library
  • Create shared group calendars
  • You don't have to waste time granting sharing permissions to people individually from your own personal filespace (e.g. OneDrive or Dropbox)
  • Never lose access to shared resources when colleagues leave
  • Keep track of your documents using version control
  • Automatic audit trails
  • Automate your file retention policies using auto-delete feature – you won't have to worry about cluttering up your filestore
  • Build your own workflows to boost productivity
  • Easily recover from accidental deletions – if one team member accidentally deletes a file, it can be recovrered from the Recycle Bin
  • Share information with individual University colleagues outside your group, and even the whole University

 

Distributed or virtual teams

  • Work anywhere there's an internet connection
  • You don't need desktop Office software to work on documents – edit documents in your browser, or using Office 365 apps
  • Secure authentication using your combined UIS Password – your credentials are stored in Cambridge
  • Access all your files when working away from the office – you don't have to rely on having a local copy
  • Edit your files directly in a browser – you don't need Office apps installed on your device
  • Mobile-friendly – SharePoint Online is designed for mobile devices
  • Work collabratively on the same file at once – you don't all have to be in the same room
  • Always work on the current version of a file – you won't get out of sync if someone else has changed a document
  • Assign tasks to your colleagues
  • Keep track of deliverables with the gantt chart view

 

Research groups

  • Free at the point of use, saving your research budget
  • Keep your collaborators up-to-date with the news alert features
  • Collaborate with external partners – you can add anyone with a Microsoft account to your SharePoint Online site
  • Publish web pages (viewable by anyone with a Microsoft account)
  • Manage your data's lifecycle – automate the deletion process when sensitive data needs to be destroyed
  • Easily manage photo libraries – drag-and-drop to upload images, and browse a thumbnail view
  • Create Wiki pages
  • Create discussion boards to keep the ideas flowing
  • Built-in audit trail means you won't have to worry about falling foul of the auditors

 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...