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Help and support

The G Suite @Cambridge service is provided by Google and it is not under the direct control of UIS. Please note that the UIS Service Desk is not able to provide personal support for Google products and services. We have provided an FAQ page for Cambridge-specific Google advice (see left), however, your main source of help will be Google's own online documentation.

Where to find Google's help documentation

Google's documentation is available from within the G Suite @Cambridge service by using the Help link, found under the Settings menu in the top right of the browser window:

Google Help link

 

UIS Service Desk


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UIS Service Status

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Lecture capture: Panopto planned maintenance on Saturday 4 January

Dec 09, 2019

Lecture capture recordings will be unavailable during the evening of Saturday 4 January 2020 because Panopto is undergoing an upgrade.

Major upgrade to the phone system during 28–29 December

Dec 09, 2019

The University phone service will be disrupted on Saturday 28 and Sunday 29 December while we perform the annual upgrade of the system's core software.

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