skip to primary navigationskip to content
 

Help and support

The G Suite @Cambridge service is provided by Google and it is not under the direct control of UIS. Please note that the UIS Service Desk is not able to provide personal support for Google products and services. We have provided an FAQ page for Cambridge-specific Google advice (see left), however, your main source of help will be Google's own online documentation.

Where to find Google's help documentation

Google's documentation is available from within the G Suite @Cambridge service by using the Help link, found under the Settings menu in the top right of the browser window:

Google Help link

 

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

View all news