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Help and support

The G Suite @Cambridge service is provided by Google and it is not under the direct control of UIS. Please note that the UIS Service Desk is not able to provide personal support for Google products and services. We have provided an FAQ page for Cambridge-specific Google advice (see left), however, your main source of help will be Google's own online documentation.

Where to find Google's help documentation

Google's documentation is available from within the G Suite @Cambridge service by using the Help link, found under the Settings menu in the top right of the browser window:

Google Help link

 

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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UIS Service Status

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RSS Feed Latest news

Moodle upgrade on Tuesday 23 July

Jun 24, 2019

Moodle, the University's virtual learning environment, will be upgraded on Tuesday 23 July between 07:00 and 12:00. The service will be unavailable during this period.

Wi-Fi upgrade on Saturday 6 July

Jun 24, 2019

We'll be implementing a significant migration of the University Wireless Service to a new underlying operating system and controller platform on Saturday 6 July between 08:00 and 17:00.

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