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FAQs

Frequently asked questions about G Suite@Cambridge Calendars

General questions

  1. We have an '@InstitutionName.cam.ac.uk' G Suite domain. Are we affected affected by the @cam.ac.uk domain?
  2. What sort of Google accounts are there?
  3. Do 'non-web' forms of access work?
  4. Why are you only offering calendar?
  5. Why can I use some of the apps I can get to from the 'More' link on my G Suite@Cambridge Calendar page, but not others?

Signing-in to G Suite@Cambridge

  1. What happened to Google's authentication architecture?
  2. Why can't I sign in to my G Suite@Cambridge and my personal Google account at the same time?
  3. I'm using multiple sign-in and sometimes I can access an app and sometimes I can't. What's going on?
  4. I had a Google Account using my @cam.ac.uk address and I now have a G Suite@Cambridge account. I don't want both. Can I delete one?

Google Calendar set-up

General

  1. Why am I having problems accessing my calendar from a mobile device?
  2. Can we set up group calendars as well as individual ones?
  3. I have a shared calendar and I will shortly be leaving the University. Can I transfer the ownership to someone else?
  4. Why don't all my Calendar events show on my iPhone (iOS4)?

How to...

  1. How do I access my G Suite@Cambridge Calendar from the calendar on my own computer or mobile device?
  2. How do I share my G Suite@Cambridge Calendar with my colleagues?
  3. How do I export my G Suite@Cambridge Calendar?
  4. How do I import the entries from another calendar into my G Suite@Cambridge Calendar?
  5. How do I add a friend's Google calendar?
  6. How do I subscribe to a calendar that's not on Google?

Personal data security

  1. Is the University passing some of my personal data to Google, and if so, what is being transferred?
  2. Where is information I save in G Suite@Cambridge stored?
  3. What can Google do with the data I store in the G Suite@Cambridge service?
  4. Google provides this service to the University under contract, what exactly did we sign?
  5. Who owns data sent to Google?
  6. Will data stored on Google's servers be shared with the U.S. Government?

Getting help


UIS Service Desk
General support queries

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UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

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