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IT Help and Support

University Information Services
 

What is Booker

You can use Booker to book rooms such as lecture theatres and meeting rooms. You can also book equipment and parking spaces.

 

How to get access

Departments looking to join Booker should complete the new 'Room Booking System - Department Access' form via the UIS ticketing system, Heat. Read Adopt Booker in your institution for further guidance. 
 

If your college or department is already using Booker, contact your local Reception or IT team to request an account, alternatively please email the Booker helpdesk. 

Find out where Booker is being used.

 

Log in to Booker

Go to https://booker.eventmapsolutions.com

Choose the appropriate login option

University account users – Choose Option 1 - Sign in with your University account credentials (formerly called Raven)

Guest users – Choose Option 2 - enter your user name then Continue

 

How to use Booker

All bookings are maintained and authorised by designated room managers and all rooms can be amended within a Department.

How to get support with Booker

If you have any queries, please email the Room Booking team at roombookingsystem@uis.cam.ac.uk

 

Roles in Booker

Room requestor

Most users have a role of ‘Room Requestor’ – you can see which resources are available and make a booking.

Room manager

Depending on the resource, the booking may then need to be approved by a Room Manager. Sometimes the booking goes through without needing to be approved.

Department manager

Oversees all the resources in their department, they administer the Room Requesters and Room Managers, as well as the resources available for booking in their department.

Custodian

Custodians are service providers in each department who look after aspects of the booking such as room layout, catering, facilities needed.

 

When Booker might be unavailable

You might not be able to use Booker on the second Thursday of each month between 2pm and 5pm.

This is known as our vulnerable period - when the vendor EventMAP provides various patches and fixes to keep Booker up-to-date and secure.

How to: