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Configuring the UIS VPN for iOS

Please note that at this time (October 2014) please use Safari to install profiles as there is an issue installing profiles using mobile Chrome on iOS.

Collecting Network Token

  1. Visit
  2. Select the token, tap and hold then select Copy to store it on the clipboard

Please note your user identifier is


Installing on iOS 8 and later

  1. On the iOS device use Safari to download the VPN configuration file and select Install Profile
    install prompt
  2. If prompted type in your passcode
    passcode prompt
  3. Tap Next at the privacy warning screen
    warning screen
  4. Tap Install to install the profile then tap Done
  5. Return to the Settings app and tap VPN in the General section
  6. Tap the Information icon to the right of the Cambridge VPN entry
  7. Tap Edit if needed and enter your VPN username (, tap inside the Password field and select Paste, then tap Save VPN Configuration.
    user details prompt

Installing on previous iOS versions

  1. On the iOS device use Safari to download the VPN Configuration profile
  2. If prompted type in your passcode.
  3. Enter your username and tap Next
  4. Enter the VPN password and tap Next.

Using the VPN

To connect to the VPN return to the main settings page and tap the VPN slider. 
The VPN will connect displaying a VPN icon in the status bar at the top of the screen.
connected screen

To disconnect return to Settings and tap the VPN slider.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks