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Remote access for ACN/UAS users

There are a number of methods for UAS users to access their email and the UIS admin environment whilst away.

Webmail

Webmail is available free to anyone with a standard web browser and internet connection. You can log in to it with your [CRSid]@cam.ac.uk email address and UIS Password.

We're in the process of migrating UAS staff and other ACN users from an on-premise Microsoft Exchange to Microsoft Exchange Online. The website you use for webmail access depends on whether your account has been migrated. If you're not sure which type of email account you have, contact the service desk.

If you're still using the on-premise Microsoft Exchange:

Website padded Outlook Web App for on-premise Microsoft Exchange

If you're using Microsoft Exchange Online:

Website padded Outlook Web App for Microsoft Exchange Online

To increase security, please ensure you sign out once you are done.

Remote access

You can connect to the University network from home or another location so that you can access files and use common software, for example Word, Excel, PowerPoint and CHRIS.

Important note: Your PC should be patched, up-to-date and also be running up-to-date anti-virus software.

There are specific instructions on remote access using:

 Apple Mac

 Windows

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks