skip to content
 

The UIS provides computing facilities for all students for the duration of their studies in Cambridge on their Raven, Microsoft and Desktop Services (including the MCS) accounts.

IT services for students gives guidance to students on how to get their Raven login and access their email and other services.

Undergraduates

Accounts for Undergraduates are set up in several stages:

  • In May, prospective students who have applied via UCAS are given a CRSid.
  • Information concerning visiting students and students who enter by other routes is collected during the summer.
  • Computing accounts are set up for confirmed students in mid September.

Details of the student data, including the CRSid, are available to Colleges from the CamSIS Help Desk (camsishelp@admin.cam.ac.uk) and to Departments from the UIS () on request.

Computing accounts are cancelled at the end of the student's undergraduate career in Cambridge unless the student is continuing to a further degree or is to become a member of staff. Students are contacted by email before their accounts are cancelled.

Postgraduates

Wherever possible, the computing accounts of undergraduates who are continuing to a further degree without interruption to their studies, are kept open. Accounts are not kept open for those who leave the University for a term or more between their degrees.

Collecting data about the postgraduates who are expected is not straightforward. There are a number of sources from which the UIS collects information including:

  • the Board of Graduate Studies
  • the School of Education
  • the Judge Business School (former Judge Institute of Management)
  • the School of Clinical Medicine
  • Institute of Continuing Education and Departments

Accounts are set up for new students shortly before the start of the term that they are expected to commence their studies. In the Michaelmas term, the first registration takes place early in July and this is followed by a daily update of the data. The first registration for Lent entry students is in early December and this is followed by daily updates. The first Easter term regstration is in March.

Details of the student data, including the CRSid, are available to Colleges from the CamSIS Help Desk (camsishelp@admin.cam.ac.uk) and to Departments from the UIS () on request

Computing accounts are cancelled at the end of the student's postgraduate career in Cambridge unless the student is continuing to a further degree or is to become a member of staff. Students are contacted by email before their accounts are cancelled.

Students on courses which have a known finishing date are cancelled at the end of their course. Research students and others without a fixed finishing date are cancelled when they cease to be students unless the student is continuing to a further degree or is to become a member of staff. Students are contacted by email before their accounts are cancelled.

Collecting Passwords

Students are able to collect their passwords via a web interface from a computer attached to the Cambridge University Data Network. Each student will need to supply information which includes their admissions number as follows:

Type of student Admissions number
Undergraduate UCAS number
Postgraduate applying via the Board of Graduate Studies BGS number
PGCE GTTR number
MBA Number issued by the Judge Business School
Clinical Medicine Number issued by Medical School
MEd Number issued by School of Education
MSt Number issued by relevant Department
CGMC UCAS number
MIT visiting students Number provided by MIT office
Others by arrangement

 

Students may collect their passwords:

  • from any MCS station, using the user name SIGNUP; no password is required.
  • from a computer in a College or Department that has been set up to allow access to the registration page
  • from one of the computers in UIS Reception intended for the purpose

 

Last updated: August 2017

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...