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Changing your password

To change passwords for either the Active Directory or the Remote Access service, please use the UIS Password Management website.

UIS Password Management web page >


Note: you will need to log in with your Raven password. If you do not know what this is, please to ask for a Password Reset Token.


       Set up your Self-Service Password Recovery!

While you are there, it is worth taking a minute to set up your credentials so that you can reset your own password without having to ask the UAS Service Desk if you forget it in future.

UAS Service Desk

Telephone: 01223 3(32999)
Hours: 8:30am to 5pm (Monday to Friday)

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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RSS Feed Latest news

Disruption to University websites expected today

Apr 18, 2019

There will be some brief disruption to University websites, including, today while we carry out essential maintenance. Apologies for any inconvenience caused.

All University members will get automatic access to Google G Suite@Cambridge on 2 May

Apr 18, 2019

UIS is enrolling all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

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