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IT Help and Support

University Information Services

Studying at Cambridge


Programme plans

UIS manages major development projects and other service improvement activities in programmes. Each programme is responsible for overall delivery management and for providing a better understanding of the inter-dependencies between projects. Available programme roadmaps are published below.
Infrastructure Programme Roadmap

Infrastructure Programme Roadmap

(07 May 2019) Governance, UAS IT Infrastructure Upgrade, Data Centres, End User Compute, Infrastructure as a Service (IaaS), Storage, Research Computing, Identity and Access Management, DevOps initiatives, Digital Presence Strategy,

Infrastructure Programme Roadmap - Read More…

Student Administration

Student Administration

Governance, CamSIS, Undergraduate Admissions projects, MML Mark Book, Gates Cambridge, Postgraduate Funding, Curriculum Management, Education Space Management

Student Administration - Read More…

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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UIS Service Status

Phone padded  Service status line: (01223) 463085
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RSS Feed Latest news

Lecture capture cloud maintenance: Saturday 22 June

Jun 14, 2019

Panopto will be upgrading its cloud service on Saturday 22 June from 19:00 until approximately 22:00. Users will not be able to access or upload lecture capture recordings during this downtime.

Wi-Fi upgrade schedule

Jun 13, 2019

We'll be implementing a significant migration of the University Wireless Service to a new underlying operating system and controller platform in a carefully phased roll-out over the next 4 weeks.

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