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Microsoft Teams is now available

Teams is a recommended and supported online collaboration tool for the University.

Microsoft Teams is now available - Read More…

Decommissioning plans for old version control systems

We're decommissioning old version control systems because they've been replaced by the University Developer Hub GitLab service. Users of the old systems will need to migrate all their repositories.

Decommissioning plans for old version control systems - Read More…

Wireless service maintenance on 19 March

The University Wireless Service will be unavailable between 07:00 and 09:00 on Thursday 19 March while we carry out essential maintenance.

Wireless service maintenance on 19 March - Read More…

Microsoft Teams deployment update

UIS’ recent Collaboration Tools Strategy identified Microsoft 365 as a solution that met the needs of many University users and UIS has embarked on a project to deploy and encourage adoption of the collaboration tool, Teams.

Microsoft Teams deployment update - Read More…

The Network Access Tokens system to gain new features in March

We’re launching a new version of the UIS Network Access Tokens system on Tuesday 10 March that includes several often-requested features and improves security. Users will be able to create a separate token for each device, and IT staff will be able to create tokens for shared institutional devices.

The Network Access Tokens system to gain new features in March - Read More…

Google changes to personal accounts do not affect G Suite for Education accounts

We've received the following statement from Google confirming that University Google accounts (G Suite for Education) are not affected by the recent changes to personal free Google accounts.

Google changes to personal accounts do not affect G Suite for Education accounts - Read More…

CHRIS, ESS and UPS unavailable all day on Thursday 27 February

CHRIS, Employee Self Service (ESS) and UPS will be unavailable all day, Thursday 27 February, while CHRIS is upgraded. Other HR systems will be available to use.

CHRIS, ESS and UPS unavailable all day on Thursday 27 February - Read More…

Additional Google services now available to University members

All University members can now activate additional Google services, including Google Analytics and YouTube, that were not among the ‘core’ services in our G Suite@Cambridge agreement.

Additional Google services now available to University members - Read More…

Delays in email delivery between PPSW and Exchange Online tenancies

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Delays in email delivery between PPSW and Exchange Online tenancies - Read More…

Phone system maintenance on Saturday 1 February

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

Phone system maintenance on Saturday 1 February - Read More…

Windows 7 reaches end-of-life this month

Windows 7 reaches end of life on 14 January, after which Microsoft will no longer supply security updates and bug fixes for the operating system.

Windows 7 reaches end-of-life this month - Read More…

Upgrade of the webmail interface for Hermes on Wednesday 8 January

The webmail interface for Hermes (https://webmail.hermes.cam.ac.uk) will be unavailable for a short time between 07:15 and 07:45 on Wednesday 8 January 2020 while we upgrade the underlying software to a newer version.

Upgrade of the webmail interface for Hermes on Wednesday 8 January - Read More…

VPN certificate replaced December 2019

VPN users may need to configure and update to use the new VPN certificate.

VPN certificate replaced December 2019 - Read More…

UIS Christmas closure 24 December 2019 to 2 January 2020

UIS, including the UIS Service Desk and Reception in the Roger Needham Building will be closed for Christmas and New Year from Tuesday 24 December at 17:00. We will re-open on Thursday 2 January 2020 at 08:30. The Service Desk will also be closed, but we have an emergency contact in case you need one.

UIS Christmas closure 24 December 2019 to 2 January 2020 - Read More…

Lecture capture: Panopto planned maintenance on Saturday 4 January

Lecture capture recordings will be unavailable during the evening of Saturday 4 January 2020 because Panopto is undergoing an upgrade.

Lecture capture: Panopto planned maintenance on Saturday 4 January - Read More…

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University Wireless Service essential maintenance on 19 April

Apr 15, 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Monday 19 April, in order to apply an urgent security patch.

UDN distribution router restarts during 14–22 April 2021

Apr 08, 2021

Line cards on the UDN distribution routers will be restarted on the following dates in April 2021 so that we can reconfigure a port operating mode in preparation for the UDN 40GE backbone upgrade.

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