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Windows 7 reaches end-of-life this month

Windows 7 reaches end of life on 14 January, after which Microsoft will no longer supply security updates and bug fixes for the operating system.

Windows 7 reaches end-of-life this month - Read More…

Upgrade of the webmail interface for Hermes on Wednesday 8 January

The webmail interface for Hermes (https://webmail.hermes.cam.ac.uk) will be unavailable for a short time between 07:15 and 07:45 on Wednesday 8 January 2020 while we upgrade the underlying software to a newer version.

Upgrade of the webmail interface for Hermes on Wednesday 8 January - Read More…

VPN certificate replaced December 2019

VPN users may need to configure and update to use the new VPN certificate.

VPN certificate replaced December 2019 - Read More…

UIS Christmas closure 24 December 2019 to 2 January 2020

UIS, including the UIS Service Desk and Reception in the Roger Needham Building will be closed for Christmas and New Year from Tuesday 24 December at 17:00. We will re-open on Thursday 2 January 2020 at 08:30. The Service Desk will also be closed, but we have an emergency contact in case you need one.

UIS Christmas closure 24 December 2019 to 2 January 2020 - Read More…

Lecture capture: Panopto planned maintenance on Saturday 4 January

Lecture capture recordings will be unavailable during the evening of Saturday 4 January 2020 because Panopto is undergoing an upgrade.

Lecture capture: Panopto planned maintenance on Saturday 4 January - Read More…

Major upgrade to the phone system during 28–29 December

The University phone service will be disrupted on Saturday 28 and Sunday 29 December while we perform the annual upgrade of the system's core software.

Major upgrade to the phone system during 28–29 December - Read More…

Wireless Service maintenance and upgrade work in December

We have a programme of maintenance and upgrade work planned for the Wireless Service in December. There may be interruptions in connectivity during the work, but we’ll do our best to keep the disruption to a minimum.

Wireless Service maintenance and upgrade work in December - Read More…

Wireless service maintenance on 13 and 19 November

The Wireless Service will be subject to interruption between 07:30 and 09:00 on Wednesday 13 and Tuesday 19 November while we carry out essential maintenance.

Wireless service maintenance on 13 and 19 November - Read More…

Wireless works

Over 40% of the University's network traffic now goes over the wireless network. We've been making some significant enhancements to the Wireless Service over the past year to make it more resilient, experimenting with new wireless technologies, and planning future service enhancements...

Wireless works - Read More…

Upgrading from Windows 7 to 10: tips from IT supporters

Windows 7 will become increasingly vulnerable to cyber security threats after 14 January 2020, when it reaches end of life. We're urging everyone to upgrade to Windows 10 as soon as possible, and have gathered some handy tips from IT staff who have taken the plunge already.

Upgrading from Windows 7 to 10: tips from IT supporters - Read More…

Beware scam emails offering fake jobs

Please beware emails that offer you easy jobs that you can do part-time while you study. They are scams that aim to trick you into providing personal information, such as your bank or passport details, driver's licence or student number.

Beware scam emails offering fake jobs - Read More…

Wi-Fi network maintenance 07:00–09:00 Wednesday 18 September

The University’s wireless service will be unavailable for significant periods between 07:00 and 09:00 on Wednesday 18 September while we carry out essential maintenance work.

Wi-Fi network maintenance 07:00–09:00 Wednesday 18 September - Read More…

Wi-Fi upgrade on Tuesday 10 September between 07:00 and 09:00

There will be short interruptions to the wireless service on Tuesday 10 September between 07:00 and 09:00 as we implement an upgrade to the operating system. We'll do our best to minimise any disruption.

Wi-Fi upgrade on Tuesday 10 September between 07:00 and 09:00 - Read More…

Centrally managed lecture room bookings now open in Booker for AY19/20

You can now use Booker, the University's new room-booking system, to book rooms that are centrally managed by the Student Registry and Estate Management for the 19/20 academic year.

Centrally managed lecture room bookings now open in Booker for AY19/20 - Read More…

Changes to MCS Macintosh provisioning

We're making changes to how Managed Cluster Service (MCS) Macs are provisioned to bring device management into line with Apple device best practices. As a result, some manual interactions will be required because certain stages can't be automated.

Changes to MCS Macintosh provisioning - Read More…

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Raven maintenance on 18 January 2021

Jan 11, 2021

We’ll be carrying out some maintenance on Raven from 12:00 to 13:00 on Monday 18 January 2021. The process of signing into some services, such as Google G Suite@Cambridge may be slow or temporarily interrupted during this period.

Adobe Flash Player has reached end-of-life

Jan 06, 2021

Adobe has announced that it no longer supports Flash Player and will block Flash content from running in the browser plug-in from Tuesday 12 January 2021.

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