Keeping 10,000 University computers safe from attack
The UIS Managed Endpoint Protection Service has reached the milestone of protecting over 10,000 machines from cyber attack. Using latest McAfee software, the service has blocked over 25,000 malware events in the past year.
Students! Beware scam emails allegedly from ‘Student Finance England’ and others
At the start of every term – especially at the start of the academic year – scammers ramp up their efforts to target new and existing students. Every year new (and old) students get tricked into giving away their bank details. We're just starting to see this year's phishing campaigns begin in anger, with emails claiming to be from ‘Student Finance England’ (see below), and there will be others…
Turnitin planned downtime: Saturday 22 September 2018
Turnitin will be undergoing essential maintenance from 16:00 on Saturday 22 September 2018 until 00:30 on Sunday 23 September, and will be unavailable during that time.
Upgrade of Managed Wiki Service
The managed wiki service will be unavailable from 07:30 to 09:00 on Wednesday 19 September while we move it to replacement hardware.
Beware 'job offer' scam phishing attack
7 September 2018: a scam email is currently being targeted at students, seeking passport/ID paperwork – see the example below. If you have any doubts please consult your local departmental or College IT staff.
Risk of service interruption: Tuesday 4 September 17:30–21:30
Please note UIS will be undertaking essential investigative work to resolve an ongoing network fault involving the Cisco router during 17:30–21:30 on Tuesday 4 September.
Happy 14th birthday, Raven!
In keeping with tradition, started by George II in 1748, Raven will be celebrating its official (public) birthday, turning 14 on the weekend of 1 September 2018. To celebrate, it will be sporting a commemorative birthday avatar for a few days...
Change of software implementation on University time servers
Over the next few weeks, we'll be making changes to several of the University Network Time Protocol (NTP) servers.
Change to outgoing email configuration on Tuesday 14 August
UIS plans to make a change to outgoing email between 08:00 and 09:00 on Tuesday 14 August. You shouldn't notice any change to your email service, but if you experience any problems please contact the Service Desk.
Exchange Online for new students/staff – information for IT staff
In preparation for the 2018/9 academical year, from Monday 2 July 2018 all new undergraduate and postgraduate students joining the University will be issued with Exchange Online email accounts instead of Hermes email accounts.
Leaving Cambridge? Your Microsoft account will soon be closed – move it or lose it!
If you will be leaving Cambridge at the end of this term, you need to take action now so that you won’t lose access to the data associated with your University of Cambridge Microsoft Account. This includes Office 365 apps, OneDrive and Exchange Online email.
University Dropbox Business price increase
The cost of a University Dropbox Business account has increased to £75 per year (excluding VAT), but this is still 50% less than consumer prices.
New self-service password recovery feature for UIS Passwords
You can now reset your UIS Password using a token sent via email or text message.
Changes to the University’s Adobe software licensing agreement
The University’s 3-year fixed-price licensing agreement with Adobe ended on 8 March 2018. Like many other software providers, Adobe is moving to an annual subscription model.
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