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New future for Moodle: further details on the planned work

UIS plans to create a new Moodle that will host only teaching and learning content. We'll carry out the work in three steps.

New future for Moodle: further details on the planned work - Read More…

University Adobe licences expired on 19 March

If you wish to continue using the software past this date your licences must be renewed. If you do not renew, your licenses will expire a few days after this date.

University Adobe licences expired on 19 March - Read More…

Wi-Fi gets a boost at the Sidgwick Site

We've updated and expanded the Wi-Fi service at Sidgwick Site, increasing capacity and speed in lecture theatres, as well as adding outdoor coverage for the first time.

Wi-Fi gets a boost at the Sidgwick Site - Read More…

Call for MCS software requests for AY 2019–2020

We're now accepting requests for new applications and to upgrade existing applications on the MCS for 2019–2020.

Call for MCS software requests for AY 2019–2020 - Read More…

Exchange Online address book shows extra contact details, fed from Lookup

The Exchange Online University-wide address book now includes extra contact information taken from your Lookup Profile – you may want to check your listing.

Exchange Online address book shows extra contact details, fed from Lookup - Read More…

RESOLVED: Email to Exchange Online received from the outside world is currently being significantly delayed

At 20:00 yesterday (Thursday 24 January) Microsoft reported that they had resolved the issues that affected the Exchange Online email service for much of the day.

RESOLVED: Email to Exchange Online received from the outside world is currently being significantly delayed - Read More…

New future for Moodle

Over the next 18 months, we will be making some important changes to the University’s virtual learning environment (VLE), Moodle. These changes are required to meet forthcoming accessibility legislation, improve the user experience and to help the University simplify how it manages data.

New future for Moodle - Read More…

UIS Christmas closure: 17:00, 21 Dec 2018 – 08:30, 02 Jan 2019

UIS, including the UIS Service Desk and Reception in the Roger Needham Building will be closed for Christmas and New Year from Friday 21 December at 17:00. We will re-open on Wednesday 02 January 2018 at 08:30. There will be no support service available during the closure.

UIS Christmas closure: 17:00, 21 Dec 2018 – 08:30, 02 Jan 2019 - Read More…

Apple's programmes for device management

Apple has a number of programmes to support managing Apple devices in the enterprise. Find out more about what they are, what they can do and how to get started.

Apple's programmes for device management - Read More…

Moodle: Panopto planned maintenance on Saturday 15 December

Lecture capture recordings will be unavailable during the evening of Saturday 15 December because Panopto is undergoing an upgrade.

Moodle: Panopto planned maintenance on Saturday 15 December - Read More…

Wireless Service: major upgrade scheduled for 10–13 December

We’re moving the Wireless Service onto its own routed network to increase wireless controller network speed and capacity. The works are scheduled to take place between Monday 10 December and Thursday 13 December, during which there will be brief periods of unavoidable disruption, which we will endeavour to keep to a minimum.

Wireless Service: major upgrade scheduled for 10–13 December - Read More…

IT services to be disrupted by essential maintenance: Friday 30 November to Sunday 2 December

Essential maintenance work will mean access to the University’s main IT systems, including Moodle, CHRIS, CUFS, CamSIS and X5, will be unavailable for 2 hours on Friday 30 November from 17:30 and intermittently unavailable on Saturday 1 and Sunday 2 December while system testing takes place. All services will be restored by 17:00 on Sunday 2 December.

IT services to be disrupted by essential maintenance: Friday 30 November to Sunday 2 December - Read More…

Beware scam emails demanding ransom for webcam recordings

Users have reported receiving emails demanding Bitcoin payments in exchange for not publishing recordings from their webcam. These are phishing scams and should be ignored.

Beware scam emails demanding ransom for webcam recordings - Read More…

Lookup root certificate change in January 2019

The current SSL certificates for the University Lookup service will be replaced a few days before they expire in January 2019. Users of the Lookup web service API may need to take action to prepare for this change.

Lookup root certificate change in January 2019 - Read More…

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UIS Service Desk
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UAS Service Desk
Administrative staff queries

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All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

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