skip to primary navigationskip to content

IT Help and Support

University Information Services

Studying at Cambridge

 

News

Bug in iOS 14 and iPadOS 14 that affects new VPN configurations

The latest release of Apple's iPad and iPhone operating systems, due out today, has a bug that requires users to follow a different process when setting up a new VPN configuration. It doesn’t affect existing configurations.

Bug in iOS 14 and iPadOS 14 that affects new VPN configurations - Read More…

AirGroup functionality expanded on University Wireless Service

We’ve expanded AirGroup functionality on the University Wireless Service. AirGroup enables personal devices to discover and communicate with each other via Wi-Fi – for example, it allows you to use Airplay from your mobile devices to your Apple TV.

AirGroup functionality expanded on University Wireless Service - Read More…

Wireless Service maintenance 07:30–08:00 Tuesday 15 September

The University Wireless Service will be undergoing maintenance between 07:30 and 08:00 on Tuesday 15 September while we apply an essential software upgrade. During this period, users may experience interruptions when attempting to connect to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs. Established connections should be unaffected.

Wireless Service maintenance 07:30–08:00 Tuesday 15 September - Read More…

Essential IT guidance for ACN users returning to the office

If you’ve agreed with your manager and Department that you can return to working on site, please review the following guidance before using IT when you return to the office for the first time since lockdown.

Essential IT guidance for ACN users returning to the office - Read More…

Wireless Service maintenance 07:30–08:00 Tuesday 8 September

The University Wireless Service will be undergoing maintenance between 07:30 and 08:00 on Tuesday 8 September while we apply an essential software upgrade. During this period, users may experience interruptions when attempting to connect to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs. Established connections should be unaffected.

Wireless Service maintenance 07:30–08:00 Tuesday 8 September - Read More…

Be on the alert for phishing and malware emails

University email accounts are currently receiving a high number of convincing phishing emails that contain attached files – typically Word documents – or a link to a website prompting the viewer to download a file. If opened, these files lead to a malware infection.

Be on the alert for phishing and malware emails - Read More…

Maximum 1-year validity for TLS/SSL certificates from 1 September

All Certificate Authorities are required to stop issuing 2-year TLS/SSL certificates from 1 September 2020.

Maximum 1-year validity for TLS/SSL certificates from 1 September - Read More…

New Wi-Fi system for devices that can't connect via eduroam

We've released a new University Wireless system that allows staff and students to connect personal devices that can't currently connect to the eduroam Wi-Fi service.

New Wi-Fi system for devices that can't connect via eduroam - Read More…

Service migration from Hermes to Exchange Online

UIS is developing a detailed plan to migrate the existing users of Hermes to Exchange Online, following approval of our proposal by the email technical scrutiny panel and the ISC.

Service migration from Hermes to Exchange Online - Read More…

Look at what's happening to Lookup

UIS has been busily updating the Lookup directory with a raft of new features. Recent enhancements have been made to the web interface for all users, alongside the web services and LDAP APIs for programmatic access.

Look at what's happening to Lookup - Read More…

Free MATLAB online training courses for Uni of Camb users

University staff and students can access and complete certified MATLAB online training courses via the University of Cambridge MATLAB Portal and the University Training Booking System.

Free MATLAB online training courses for Uni of Camb users - Read More…

Panopto recording version update Friday 17 July 2020

Panopto will require all local desktop recorder software and remote recorders in lecture theatres to be upgraded to version 7.1 or above from Friday 17 July 2020. Most Panopto users won't need to update their software because versions downloaded since November 2019 will still be supported.

Panopto recording version update Friday 17 July 2020 - Read More…

Wireless Service unavailable 08:00–09:00 Tuesday 7 July

The University Wireless Service will be unavailable between 08:00 and 09:00 on Tuesday 7 July while we apply an essential software upgrade. During this period, users will be unable to connect to eduroam, the UniOfCam guest system and local SSIDs.

Wireless Service unavailable 08:00–09:00 Tuesday 7 July - Read More…

Retirement of UIS Windows Software Update Service (WSUS) on 30 June

We need to accelerate our original plan and fully decommission the Windows Software Update Service (WSUS) server on 30 June, rather than the 1 September, due to security concerns and the need to prioritise our resources to support the University.

Retirement of UIS Windows Software Update Service (WSUS) on 30 June - Read More…

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Raven maintenance on 18 January 2021

Jan 11, 2021

We’ll be carrying out some maintenance on Raven from 12:00 to 13:00 on Monday 18 January 2021. The process of signing into some services, such as Google G Suite@Cambridge may be slow or temporarily interrupted during this period.

Adobe Flash Player has reached end-of-life

Jan 06, 2021

Adobe has announced that it no longer supports Flash Player and will block Flash content from running in the browser plug-in from Tuesday 12 January 2021.

View all news