skip to primary navigationskip to content

Wireless service maintenance on 13 and 19 November

last modified Nov 12, 2019 09:36 AM
The Wireless Service will be subject to interruption between 07:30 and 09:00 on Wednesday 13 and Tuesday 19 November while we carry out essential maintenance.

We have two pieces of work planned for the Wireless Service this month:

Wednesday 13 November, 07:30–09:00 – Wireless system code update

Our wireless equipment manufacturer, Aruba, has supplied a software update to mitigate most of the bugs we identified while investigating the intermittent connectivity issues experienced last month. The service will be subject to interruption while we apply this update. One bug remains, but we have measures in place to mitigate this while we await a further software update from Aruba.

Tuesday 19 November, 07:30–09:00 – Putting a controller back into service

We will restore the primary wireless system cluster to full capacity by putting a controller back into service. It had been removed from service due to a suspected hardware fault, but we have now confirmed the issues were caused by a software fault that has now been resolved. The service will also be subject to interruption during this maintenance period.

Any queries?

We apologise for any inconvenience caused by these works. If you have any queries, please contact our Service Desk.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Bug in iOS 14 and iPadOS 14 that affects new VPN configurations

Sep 16, 2020

The latest release of Apple's iPad and iPhone operating systems, due out today, has a bug that requires users to follow a different process when setting up a new VPN configuration. It doesn’t affect existing configurations.

AirGroup functionality expanded on University Wireless Service

Sep 15, 2020

We’ve expanded AirGroup functionality on the University Wireless Service. AirGroup enables personal devices to discover and communicate with each other via Wi-Fi – for example, it allows you to use Airplay from your mobile devices to your Apple TV.

View all news