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IT Help and Support

University Information Services
 

We will be carrying out some essential restructuring and relocation of the fibre optic infrastructure of the University Data Network (UDN). This will be an ongoing programme of work across a number of dates, beginning in October 2025. As dates are confirmed, they will be listed below:  

  • Monday 20 October 2025 

  • Tuesday 21 October 2025  

We don’t anticipate that this work will have a significant impact on users, however users of of UniOfCam-Guest wifi may experience some instability. If users experience connectivity issues with the wifi that persist for more than a couple of minutes, they should contact the Service Desk

Latest news

Updated: Talks.cam

26 February 2026

The current version of Talks.cam will be replaced by 1 July 2026. The new version of the platform will comply with the University’s Systems Management Policy. The updated version of Talks.cam will: retain the existing functionality and user experience meet the University’s technical and security requirements continue to...

New Google features

24 February 2026

23/02/26 New AI features available in Google Google's new generative AI capabilities are now available to all our users with a Google Workspace for Education Plus license (all staff and students, but not visitors or guests). These features are: Gemini in Docs: create content in seconds with Help Me Write and Gemini in the...

New SharePoint site for IT staff

16 February 2026

16 February We have launched a new SharePoint site for IT staff across the University. Access will be managed via the Entra Groups for Institutional IT staff - these are the groups your local IT manager or Toolkit administrator have populated to allow access to BlueCat, our new DDI service. We may also use these Entra...