skip to content

IT Help and Support

University Information Services

Sympa, the replacement for the Mailman service, has transitioned from the pilot phase into live service. All new mailing list requests are now being created in Sympa.  

University Society mailing lists 

UIS intends to migrate all University Society mailing lists from Mailman into Sympa during August so that they are all on one platform by the start of the Michaelmas Term. Owners of Society (soc-*) lists can migrate their lists themselves before this by selecting the migration option in the Mailman interface. 

There will not be any downtime affecting the lists. We expect the process to take a few days to complete while the list archives are rebuilt in Sympa.  

The precise schedule remains to be finalised depending on UIS staff availability. A further announcement will follow giving details. 

Other University mailing lists can self-migrate 

Owners of other mailing lists are also encouraged to migrate them to Sympa by selecting the migration option in the Mailman interface. 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...

Moodle maintenance Thursday 29 July 07:00-09:00

23 July 2021

We’re updating Moodle on Thursday 29 July between 07:00 and 09:00. The service will be unavailable during this period. Users will also not be able to log in to the Panopto cloud service while Moodle is unavailable, Panopto recordings can be still be made offline for later upload. Following this update, the Checklist (both...

View updated live online training programme